Last Updated: December 03, 2025
Hi Pulse! is a mobile application operated by Pulse Heart Super Speciality Hospital (“we,” “our,” or “us”). We are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use the Hi Pulse! app.
1. Information We Collect
- Personal Information: Name, phone number, date of birth, and address when you create or update your profile.
- Location Data: Real-time GPS location is collected only when you use the Emergency feature to request an ambulance.
We do not track or store your background location.
- Device Information: Device model, operating system, and general technical information for performance and security.
2. How We Use Your Information
- To provide emergency support and dispatch ambulances to your precise location.
- To schedule and manage hospital appointments.
- To send updates about appointments and emergency responses.
- To improve app performance, responsiveness, and user experience.
3. Data Sharing
We do not sell or rent your personal information. Data may be shared only in the following situations:
- With ambulance staff to respond to emergency requests.
- With hospital systems for appointment management.
- If required by law, regulation, or legal authority.
4. Data Security
We use encryption, secure servers, and restricted internal access to protect your personal information against unauthorized access, alteration, or misuse.
5. Your Rights
- You may update your profile information within the app.
- You may request deletion of your account and personal data by contacting our support email.
6. Contact Us
If you have questions or need to request data deletion, contact us at:
Pulse Heart Super Speciality Hospital
Mathrusree Nagar, Hafeezpet, Miyapur,
Hyderabad, Telangana – 500049
Mobile: +91 9988998899
Email: pulseheartcentre@gmail.com
7. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be shown on this page with an updated “Last Updated” date.